Welcome to the Carbon Neutral Technology eStore
Home About Us Why CO2 Neutral™ Contact
As global citizens, we recognize that every tonne of CO2 emitted into the atmosphere has a global impact. We are also faced with the ever-expanding challenge of eWaste (49.8MM metric tonnes of eWaste expected to have ended up in a landfill in 2018). The mining and manufacturing of new technology is a major contributor to CO2 emissions worldwide.
Our solution is to provide professionally refurbished carbon neutral technology – environmentally friendly technology with purpose.
By purchasing a CO2Neutral refurbished device, the CO2 emissions that are created during the manufacturing of a new device are avoided. As a result of our refurbishing process, we were able to develop the protocol to quantify these emissions savings, a process which is verified and supported by the Canadian Standards Association (CSA), where each carbon credit is registered with a unique serial number.
What this means for you
When you buy a carbon neutral product, you are buying a sustainable product and are directly contibuting to a cleaner planet.
Verified CO2Neutral™is a trademark, branded solution. Verified CO2Neutral was created as a practical, cost-saving option for businesses and organizations to receive financial value for End-of-First-Life™ technology. All the while generating carbon credits!
About Verified CO2 Neutral™ via registered carbon credits at co2neutral.ca.
Are you an organization that is looking for a new IT Asset Disposition vendor? Click here to learn more about our ITAD solution.
Shipping damage to product is the responsibility of the carrier. Please contact the carrier directly to make a claim.If the shipment is sent prepaid FOB Destination, the Bill of Lading must be signed by the receiving party as being damaged. If the Bill of Lading is not signed as damaged shipment, it is the legal assumption that the damage was not the fault of the shipper. Please make sure to inspect all products thoroughly on receipt. We do not reuse packaging so if you see any suspicious damage to the exterior box which the unit was packaged in please sign Bill of Ladings as damaged. If you require a claim please visit: www.purolator.com.
Any item which has warrantable, functional defect can be returned through our Warranty Program. Please reach our support staff at the contact information posted here.
Unless otherwise stated all products are sold with 90 day depot, hardware, warranty. We do offer extended warranty plans on most products on which you can purchase up to 3 years warranty. These warranties guarantee that the product will be free from defects in material and workmanship for the duration of the warranty. Our warranties do not cover failures due to physical damage, misuse of the product, and / or software related issues. Unless otherwise stated consumable components of our products are not covered by our standard warranties. Batteries – We offer limited warranty on laptops batteries guaranteeing batteries hold at minimum 30 minutes of charge while the notebook is under moderate use. This guarantee only last the 90 days of the initial warranty. Our extended warranty plans do not cover laptop batteries as they are a consumable.
C02Neutral finance reserves the right to refuse any order submitted through its online store.
During regular volume periods we make every attempt to ship all orders within 5-7 business days. This processing time is needed to License, restore, configure, perform final checks and package the items you are purchasing. All shipments are made with Purolator transport unless otherwise stated or specified. Shipping related damaged and / or losses are the risk of the purchaser.
Personal information is any information about an identifiable person other than the name, business title, business address or business telephone number of an employee of an organization.
We collect personal information from you only for the purposes we identify to you at or prior to the time we collect such personal information, and otherwise as permitted or required by law. We do not require this information in order for you to obtain access, to surf or to view the content on the C02Neutral.
For those few activities on our Site where the collection of personally identifiable information is necessary (for example, when you contact us with a question), you will know because the purposes for which your personal information is to be used will be identified to you. For those activities, we collect your name, street address, telephone number, fax number, e-mail address, postal code and some information about your broker. We will not collect more information than is necessary.
The C02Neutral Site collects some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our Site your IP address is collected so that we know how many visits we have had by separate individuals. An IP address is often associated with the place from which you enter the Internet like your Internet Service Provider (ISP) or your firm or company. This information is not personally identifiable.
We will only use such information for the purposes identified to you at or prior to the time we collect the personal information or for which we obtain your prior consent from time to time, and otherwise as permitted or required by law.
The importance of security for all personal information collected through the website is of utmost concern to us. We have taken technical, contractual, administrative and physical security steps to protect the personal information collected from you on the C02Neutral Site with a level of security appropriate to the sensitivity of the personal information collected. Our security measures are periodically reviewed.
Our entire site runs under HTTPS secure connection, using an active and secured THAWTE SSL certificate. More information is available via your browser security function (click the lock that appears with our URL while you are browsing).
The file containing your personal information will be made available to the authorized employees, contractors or agents of C02Neutral who need to access the information in connection with the purposes identified to you at or prior to the time we collect the personal information or for which we obtain your prior consent from time to time, and otherwise as permitted or required by law. The personal information will be held primarily in an electronic database. You have a right to access and rectify the information contained in the file held about you and in order to exercise this right, or if you have any questions, comments or concerns about this Privacy Statement or need further assistance, please contact the C02Neutral Privacy Officer either by writing to us at C02Neutral, 100 Rio Venzo Drive, Richmond Hill, Ontario, L4S 0B8, or by sending an e-mail to email@example.com.